Yes, shipping is completely free – no eatra costs for you.

3-Year Warranty: All panels are warranted for a period of three years from the date of shipment from the factory. During this warranty period, we will assume responsibility for any defects arising from normal use, and will repair or replace the defective components at no cost to the purchaser.

We shall not be liable for any faults or damage resulting from misuse, accidental or intentional damage, force majeure events, or unauthorized modifications to the product.

We offer lifetime support to ensure our customers receive the necessary assistance throughout their experience with our products. This commitment includes not only guidance on various operational methods but also timely resolution of any quality issues that may arise.

We offer free shipping worldwide. Below is a list of delivery times for some countries:

In addition to the listed countries, we deliver to many others. For further information, please contact us.

Yes and yes! We ship worldwide and all panels auto-adapt to all voltage levels worldwide with the correct cord/plug type always included for each country.

The Near-Infrared wavelength is invisible to the human eye. As such, LEDs emitting this wavelength will not have any color or brightness that can be perceived. Thus, NIR LEDs will appear to be not be “working” at all, even though they are emitting an invisible form of energy. 

The natural beam angle from most LEDs is about 120 degrees, but with reflectors and lenses we can focus the beam as much as we want, with common beam angles at 90 degrees, 60 degrees, 30 degrees, or even 10 degrees.

The beam angle of our basic Full Body Red Light Therapy Device is 30 degrees, and the recommended light therapy treatment distance is between 6 inches and 24 inches to ensure effective treatment. If you need a beam angle lens with other angles, please contact us for customization.

One of the main properties of Red and Near-Infrared (NIR) light (between 600nm to 900nm) is its unique ability to penetrate through the skin further than any other wavelengths on the “light” spectrum (from UV to Far-Infrared).

The common statement is that Red wavelengths (600nm-700nm) offers less depth penetration than NIR (700-900nm).

Pulses are controlled, but flicker is not. Flicker is random and does not occur at consistent intervals like pulses.